Returns & Refunds

We want you to love your Gary's Gourmet Caramel Corn! If your order arrives damaged or there is a significant quality issue, we're here to help.

We offer a 10-day replacement or refund policy, which means you have 10 days from the date your order is delivered to contact us regarding a damaged product or significant quality concern.

To request a replacement or refund, please email us at maggie@garyscaramelcorn.com and include:

• Your order number
• A brief description of the issue
• Photos of the damaged product, if applicable

Once we've reviewed your request, we'll let you know if it's approved. If approved, we'll either send replacement products or issue a refund to your original payment method.

Please note that it may take up to 10 business days for your refund to be processed, depending on your financial institution.

If more than 15 business days have passed since your refund was approved and you haven't received it, please contact us at maggie@garyscaramelcorn.com.