Orders are shipped 1-5 business days after they are received. Shipping may take an additional 1-5 business days, depending on which state you live in. Tracking information will be emailed to you when your order is shipped and will contain the expected delivery date. Orders over $25 will receive free USPS ground shipping.
We have a 10-day replacement/refund policy, which means you have 10 days after receiving your item to request a replacement or refund. Replacements or refunds are only available if the product has damage of if there is a significant issue with the quality of the product.
To start a replacement or refund, you can contact us at firstname.lastname@example.org.
If approved, you’ll either be sent replacements or be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at email@example.com.